Privacy Policy for International Shipping

At EM International Freight, we take your data protection seriously. As your global shipping partner, we are committed to maintaining the confidentiality of the information you share with us. Consequently, this policy outlines how we collect, use, and safeguard your personal data in compliance with the Florida Digital Bill of Rights (FDBR) and international logistics standards.

 

1. Information We Collect

We collect information necessary to provide efficient freight forwarding and NVOCC services. This includes:

• Personal Identity: Name, address, and contact details provided in our quote forms.
• Logistics Data: Shipment details, origin/destination addresses, and commercial invoices.
• Tracking Information: Data processed through our Shipthis tracking portal (https://emfreight.app.shipthis.co/session/signin).

 

2. How We Use Your Data

Furthermore, we process your information to ensure the safe and punctual delivery of your cargo. We use your data to:

• Generate competitive shipping rates.
• Coordinate with global agents at origin and destination.
• Facilitate customs clearance and nationalization of goods.
• Provide real-time updates via WhatsApp and our digital portal.

 

3. Data Sharing with Third Parties

To complete your international shipments, we may share information with:

• Ocean, air, and land carriers.
• S. Customs and Border Protection (CBP) and other regulatory agencies.
• Our network of specialized global agents. Note: We do not sell your personal data to third parties for marketing purposes.

 

4. Your Privacy Rights

Under Florida law, you have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at operations1@em-if.com or call +1 732 688 2698.